Signature Home FAQ

Planning a Modern Retreat Buildings Signature Home starts with understanding the building package, available customization, local construction responsibilities, and the items that must be confirmed for your property.

What is a Modern Retreat Buildings Signature Home building package?

A Signature Home is a precision-cut, interlocking structural building package intended for assembly at the customer's project site. Components are prepared for the selected model and project, and the final package scope is confirmed in your written Modern Retreat Buildings quote.

Are Signature Homes modular or manufactured homes?

No. Modern Retreat Buildings Signature Homes are supplied as pre-cut/interlocking building packages for on-site assembly. They are not sold as completed HUD-code manufactured homes or modular homes. The permitting path, occupancy approval, and applicable construction requirements depend on the project site and local jurisdiction.

Can I customize a Signature Home?

Eligible projects can be modified through a custom project quote. Depending on the model and engineering, potential changes may include floor-plan revisions, roof-slope changes, wall-height adjustments, window and door sizes or locations, closet configuration, exterior finish choices, deck or railing details, and eligible attached-garage layouts.

Can rough openings be prepared for windows, doors or skylights I source locally?

For eligible designs, rough openings can be prepared for locally supplied windows, specialty doors, patio doors or skylights. Final opening dimensions and structural requirements must be confirmed before production.

What normally comes in the building package?

Exact contents vary by model and final written quote. Typical Signature Home packages may include pre-cut and numbered exterior and interior wall components, gable components, structural roof beams or purlins, tongue-and-groove roof boards, model-specific windows and exterior doors, interior doors and hardware, trim components, closet components, stairs or railings where shown, a foundation-size drawing, and applicable structural engineering documentation.

What is normally not included?

Unless expressly included in the written quote, the building package does not include site preparation, excavation, foundation construction, assembly labor, utilities, electrical, plumbing, HVAC, cabinetry, appliances, local permits, interior finish materials, final roof covering, locally sourced insulation systems, landscaping, or other project-specific site work.

What additional construction drawings may be available?

Stamped structural engineering is included where specified for the applicable Signature Home package. Additional project-specific construction drawings may be available through an independent drawing provider for items such as insulation and R-values, vapor barriers, electrical, plumbing, HVAC, foundation type, window details, energy requirements, and seismic criteria. These services are separate from the building package unless expressly included in the final written quote. Local authorities may still require additional site, civil, utility, drainage, or other documentation.

Are the product images exact representations of what is included?

Not necessarily. Product imagery may include architectural renderings, floor plans, illustrative finish concepts and completed project examples. Exterior finishes, colors, landscaping, furnishings, foundations, final roofing, garage doors and other shown elements may be optional, locally supplied or project-specific. The final written Modern Retreat Buildings quote controls the included scope.

What materials are used?

Signature Homes use a precision-cut solid-wood building system with model-specific structural components. Wood species, profiles, component sizes and finish requirements can vary by model and selected package. Final material specifications are confirmed in the written quote and project documents.

Does exterior wood arrive with a finished weather-protective coating?

Exterior wood components should not be assumed to arrive with a final weather-protective finish unless the written quote expressly states otherwise. Exposed wood should receive an appropriate preservative, sealer, stain or coating selected for the project climate and maintenance plan.

How is insulation handled?

Energy-code and insulation requirements vary by climate zone and jurisdiction. The solid-wood system contributes to the wall assembly, but additional insulation or a framed insulated assembly may be required by the local code or project design. Final R-value and thermal requirements should be confirmed with the project engineer, energy professional and local authority.

How are structural engineering and local design loads handled?

Applicable Signature Home packages include stamped structural engineering as identified in the final written quote. Project engineering may need to account for local snow, wind, seismic or other site-specific design loads. Local code review, permit requirements, and any additional jurisdiction-specific engineering or documentation must still be confirmed for the project location.

How does assembly work?

Primary structural components are precision-cut and numbered, and project drawings identify component placement. This is intended to reduce field measuring and cutting, but a Signature Home remains a substantial construction project. Crew size, equipment, assembly schedule and installation methods depend on the model, site conditions, access, experience and local requirements.

How is the building connected to the foundation?

The first wall courses are anchored to an approved concrete slab or wood floor using project-appropriate anchors or brackets. A moisture separation layer between the wood structure and foundation is generally recommended. Final anchorage and foundation details must follow the project engineering and local code.

Who is responsible for permits and local approvals?

The buyer or their local project team is responsible for confirming zoning, permitting, inspections, energy-code requirements and other jurisdiction-specific approvals unless a written Modern Retreat Buildings project quote expressly includes those services.

How are production and delivery handled?

Current planning guidance for applicable Signature Home building packages is approximately 3–4 months total for production and freight. Actual timing varies with the selected model, customization, production capacity, holiday schedules, destination, carrier conditions, and logistics. For current qualifying Signature Home packages, standard base freight to eligible destinations within the contiguous United States is included in the website starting package price. Unloading, remote or limited-access delivery, additional container capacity, special handling, and other project-specific delivery requirements may result in additional charges. For applicable containerized shipments, final project documents may require video during container opening and unloading to support a freight-damage claim; customers should follow the project-specific delivery instructions.

What warranty applies?

The current written Signature Home warranty runs for five years from the product ship date. It covers missing hardware, through-splitting of wall logs, and defective components produced incorrectly for the building. It does not cover inherent features of wood such as checking, warping, twisting, natural color variation, natural drying, or knots that do not affect the structure; it also excludes damage or deterioration caused by lack of sealers or paints, broken glass, faulty installation, and inadequate foundations. The written certificate states that the warranty covers the cost of replacement parts only. See Signature Home Warranty & Support.

What happens after I request a project quote?

We review the model or package, project location, intended use, timing, delivery access, options, and installation plan you provide. A Modern Retreat Buildings project advisor will typically follow up within 1–2 business days. Email is our default first contact unless you select Phone or Either as your preferred contact method. We may also call when additional project details are needed. After project-specific requirements are confirmed, the written Modern Retreat Buildings project quote controls final pricing, included scope, and applicable project terms.

Before You Order

Modern Retreat Buildings can confirm package scope, available upgrades, delivery and site-access assumptions, engineering documentation, payment milestones and the expected production and delivery sequence before an order is finalized.

Review Signature Home Project Readiness

Important: Final scope, materials, structural requirements, energy-code requirements, freight, installation responsibilities, warranty coverage and local approvals are controlled by the final written Modern Retreat Buildings quote and project documents.